Contact our team
Wiz Bet support is available to assist with questions, account-related issues, technical concerns, or general feedback. Contact the WizBet team for help with deposits and withdrawals, verification, billing, or promotion info. You can reach us by email or phone for quick responses, and we’ll guide you through any account changes or technical troubleshooting. Fast, friendly assistance is available during the hours below.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (account, verification, security and technical support; available by email and phone during business hours) |
| General Enquiries | [email protected] (billing, promotions, site updates and general queries; check FAQs for quick answers) |
| Affiliate Enquiries | [email protected] (partnerships, tracking, commission schedules and payments) |
| Phone | +1 416 293 7845 (live support in English and French during working hours; voicemail outside hours) |
| Working Hours | Mon-Fri, 09:00-18:00 (Eastern Time; email enquiries handled outside these hours) |
Email assistance
Email is the best way to reach us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID, and current phone number to avoid delays. We'll respond with step-by-step guidance or next steps as soon as possible.
Submit your enquiry
Get in touch with Wiz Bet support. For questions about deposits, withdrawals, bonuses, or account access for WizBet, use the form below or email [email protected]. Name Email Message Send message You must be of legal gambling age in your province. Messages may be reviewed for security and verification purposes.Response Time
Our support team handles most inquiries within one business day. Simple requests like account questions or payment confirmations are usually resolved quickly, while more complex issues - such as detailed account investigations or verification checks - can take longer depending on their nature. If we need extra time we'll keep you updated and provide an estimated resolution timeframe.
Feedback
We want to hear from you. Please share any feedback, suggestions or ideas to help improve our site - every comment is reviewed carefully by our team and used to refine features, promotions and overall user experience. Your input helps us fix issues, prioritise improvements and make the site easier to use for Canadian players. Thank you for taking the time to write in.