Responsible Gambling Policy
At Wiz Bet we take responsible gambling seriously. We want players to enjoy their time with us while staying in control. This page explains the player-protection principles we follow and the practical tools available to help you manage your activity, spending, and time online.
Player protection principles
We prioritize clear information, voluntary controls, and prompt support. We encourage everyone who uses our services to set limits, recognise signs of problem gambling, and seek help early. Our goal is safe, controlled play rather than prolonged or risky sessions.
Activity-control tools
Account limits
Players can set personal limits on deposits, losses, and wagering. Limits can usually be applied on a daily, weekly, or monthly basis to match your budget and preferences.
Session controls
Use session timers to remind yourself when it’s time to stop. The site also supports automatic reality checks that notify you after a set period of play.
Deposit limits
You can set a minimum and maximum deposit amount for your account. Typical options include daily, weekly, and monthly caps. These limits are designed to help you stay within affordable boundaries and can be adjusted through your account settings or by contacting support.
Loss limits
Loss limits let you cap how much you can lose over a chosen time frame. Setting a loss limit helps prevent chasing losses and keeps play balanced. You can reduce or increase your limits, though some changes may require a short waiting period.
Time limits and account breaks
Take a break when you need one. Temporary time-outs and longer account breaks are available so you can pause access for a set period. These tools are useful when you want an immediate cooling-off period.
Self-exclusion
If you need a longer-term solution, self-exclusion blocks access to your account for a defined period. During self-exclusion we will restrict account access and stop marketing contact. If you later decide to return, reactivation follows a set process to ensure you are ready to resume play responsibly.
Signs of problematic behaviour
- Spending more than planned
- Frequent attempts to recover losses
- Neglecting work, study, or family commitments
- Hiding activity from others
- Increased anxiety or preoccupation with gambling
Tips for maintaining control
- Set and stick to deposit and loss limits
- Use session timers and take regular breaks
- Only gamble with money you can afford to lose
- Avoid gambling when stressed or under the influence
- Talk to friends or family about any concerns
Professional help and support organisations
If you or someone you know needs support, contact your provincial helpline or national resources such as ConnexOntario, Gambling Support BC, Gamblers Anonymous, or other professional counselling services. For questions about setting limits or self-exclusion on our site, contact our support team through your account help area. For changes involving self-exclusion or limit adjustments, we follow a careful process to protect your well-being while ensuring a clear path if you choose to return to play on WizBet.